Refund & Return Policy

At Teezyy, customer satisfaction is our highest priority. If you are not completely satisfied with your purchase, please review our Refund & Return Policy below.

Return Eligibility

We accept return requests within 7 days of receiving your order.

To be eligible for a return:

  • The product must be unused, unworn, unwashed, and in its original condition.
  • All original tags, labels, accessories, and packaging must be intact.
  • A valid proof of purchase or order confirmation is required.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Products marked as Final Sale or Non-Returnable
  • Gift cards
  • Customized or personalized products
  • Products damaged due to misuse, improper handling, or normal wear and tear
  • Items returned without original packaging or tags

How to Request a Return

To request a return, please contact our customer support team with the following details:

  • Order Number
  • Customer Name
  • Reason for Return
  • Photos of the product (for damaged, defective, or incorrect items)

Contact Details

Email: teezyy81@gmail.com

Phone: 06553 231 666

Our support team will review your request and provide return instructions if your request is approved.

Refund Process

After receiving and inspecting the returned item, we will notify you whether your refund has been approved.

If approved:

  • Refunds will be issued to the original payment method.
  • Refund processing usually takes 5–10 business days, depending on your bank or payment provider.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery.

Please provide:

  • Order Number
  • Photos of the product
  • Photos of the packaging
  • Description of the issue

After verification, we may offer:

  • A replacement
  • An exchange
  • A full or partial refund

Exchanges

Eligible products may be exchanged subject to stock availability.

Exchange requests must be made within 7 days of delivery.

Return Shipping Charges

  • If the return is due to our error (wrong, damaged, or defective item), we will bear the return shipping charges.
  • For all other approved returns, the customer is responsible for the return shipping costs.

Order Cancellation

Orders may be cancelled before they are shipped.

Once an order has been dispatched, cancellation requests may not be accepted and will be handled according to this policy.

Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account.
  2. Contact your bank or payment provider.
  3. If you still have not received your refund, please contact our customer support team.

Contact Us

For any questions regarding returns, refunds, or exchanges, please contact us:

Teezyy

Owner: Manish Dev Venkatesh

Email: teezyy81@gmail.com

Phone: 06553 231 666

Business Address:

Madarsa Road, NH 02
Near Bahadur Service Centre
Sasaram – 821103
India